01604 702774
The
small print . . . . . .
Delivery costs: please
email me for a price giving your address.
Payments can be made by cheque payable to Zena Taylor and sent to our address:
44 Tiffany Gardens, East Hunsbury, Northampton. NN4 0TJ
Rugs will be sent out 5 working days after cheques have been cashed. Rugs
will be delivered by Royal Mail Standard Parcel Delivery (approx 2 - 3 working
days)
Returns:
Items returned because they are damaged,
defective or incorrect -
If you are returning an item because of an error on our part
or because it is damaged or defective, we will refund the delivery charges
incurred in sending the item to you and pay your costs of returning it to us.
tayflor
.co.uk will check all items returned
as damaged or defective. In the event we find no fault, we reserve the right to
re-charge you for the item/s and to recover our fees and expenses from you.
Your Statutory rights are not affected by the above
Items returned within the seven-day cooling off period -
By law, customers located in the European
Union also have the right to withdraw from the purchase of an item within seven
working days of the day after the date the item is delivered.
Where you are withdrawing from your purchase within the seven
working day cooling-off period, we will
refund the cost of the item and the cost of sending the item to you as follows:
where you are returning an item that was part of a larger order, we'll
refund the per-item charge for delivery that you incurred
where you are returning an entire order, we'll refund applicable
per-item delivery charges and the per-delivery charge that you incurred
we will refund only standard postage charges for items delivered outside
the UK
.
The cooling off period does not apply to
bespoke items or items cut to size to meet the customer's specifications'.
